Hard Factory Reset

Hard Factory Reset

This method may fix the issue but it will reset your unit to factory state. You will loose all data and settings. You will need to redownload your previous cloudword to restore your settings

To preform a hard factory reset, follow these steps.

  1. Make sure you have no USB stick or SD card inserted in the unit.
  2. Find a toothpick or something none conductive
  3. Unplug the power of your box
  4. Insert the tooth pick in to the A/V port located at the back of the box. (DO NOT PRESS HARD). You should feel a button click
  5. While holding the button down in the A/V port,plug up your power to your box and keep holding the button for 10 second
  6. Release the toothpick and see if you get into a recovery screen
  7. Select “Factory Reset” and press OK on your remote.
  8. Select the option “Yes — Factory Reset” and press OK on your remote
  9. DO NOT TOUCH ANYTHING OR UNPLUG YOUR UNIT WHEN THE PROCESS IS RUNNING
  10. When that process finishes select “Reboot” and press OK on your remote
in GeneralFAQPure LinuxAndroid